RSS FeedGroup receive Quality Assurance Certification
Gelder Group has received confirmation for certification of Quality Assurance from the International Organization for Standardization known as ISO 9001:2000.
The benefits to this include an increased ability to meet customer requirements consistently and enhanced customer satisfaction.
This accreditation was aided by the hard work of a dedicated in-house team including , Internal Auditor Jim West, Major Contracts Director Kevin Manterfield-Ivory and Quality Systems Management Representative Andrew McNair (pictured).
Months of hard work went into attaining the certification as the team worked to refine and implement quality systems, including working closely with the heads of each department. Gelder Group?s senior management team have a very focused objective, that as part of the ongoing development of the company, the services and skills provided to customers should stand up to very high scrutiny. The company are extremely pleased to receive accreditation from such an internationally recognised organisation for the quality of its management systems.
Steve Gelder commented ?The great thing about such an accreditation is that it gives our customers further confidence that we are continually improving in order to give them the best possible service?
